IBM® Intelligent Operations Center is an integrated solution. It provides a rich set of capabilities and line of business tools that business users with domain expertise and no technical background can use without customization.

IBM Intelligent Operations Center also provides services and extension points that developers can use to extend the IBM Intelligent Operations Center standard functions and develop capabilities specific to the domain and client requirements.

IBM Intelligent Operations Center includes an application-based programming model that supports all the interactions with the solution components. The programming model is based on industry standard Representational State Transfer (REST) and Java technologies. IBM Intelligent Operations Center includes a full set of REST and Java application programming interfaces (APIs) that provide a simplified development environment and make the platform easy to extend and customize for a large community of developers.

This IBM Redbooks® publication gives a broad understanding of the IBM Intelligent Operations Center 1.6.0.1 programming model and available extension points. Many of the chapters describe working examples and usage scenarios that demonstrate how to extend the IBM Intelligent Operations Center base platform. This book includes sample code that can be downloaded from the IBM Redbooks website.

The target audience for this book consists of solution architects, developers, technical consultants, and solution administrators who will learn the following information:

• The options available to extend the IBM Intelligent Operations Center solution programmatically
• How to configure customizations tailored to specific customer requirements
• How to use the available configuration tools to configure the solution without requiring programming

Readers of this book will benefit from the IBM Redbooks publication IBM® Intelligent Operations Center 1.5 to 1.6 Migration Guide , SG24-8202.

Chapter 1. IBM Intelligent Operations Center programming model overview

Chapter 2. Sample scenario

Chapter 3. Integrating with data sources

Chapter 4. Tracking key performance indicators

Chapter 5. Driving standard operating procedures

Chapter 6. Customizing the operations display

Chapter 7. Visualizing information with maps

Chapter 8. Developing mobile applications

Chapter 9. Integrating with external systems

Chapter 10. Creating and viewing reports

Appendix A. Development tools

Appendix B. Samples provided with this book

Appendix C. Additional material

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