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Abstract
In general, there is agreement and overall understanding of the systems of record (SOR) and systems of engagement (SOE) view of enterprise architecture. Systems of insight (SOI) are new and represent a new element in enterprise architectures, capable of providing real-time
situation detection and the ability to take timely actions.
This IBM Redbooks® Redguide™ publication builds on the SOR and SOE premise and describes a hybrid cloud that offers a number of ways to derive business value by leveraging new engagement models and new born-on-the-cloud capabilities.
The guide includes two innovative hybrid patterns to support this new paradigm.
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Table of Contents
Introduction
Hybrid pattern 1: A new channel opened
Hybrid pattern 2: Enriching the SOR
Conclusion
