This IBM® Redpapers™ publication provides insight into IBM WebSphere® Customer Center (WCC) transaction performance and scalability. It explores some of the most important features and implementation factors with regard to their performance impact. It also provides specific tuning recommendations for deployment.

This paper is more relevant for WebSphere Customer Center version 6.5 and 7.0 and is intended for those who are experienced with WCC. Certain performance considerations and recommendations are also applicable to later releases of the IBM Master Data Management (MDM) products including later releases of the MDM server.

Introduction

Performance considerations

Diagnostic and performance tuning recommendations