This IBM® Redpaper™ publication is one in a series of service-oriented architecture (SOA) papers that feature a case study that involves a fictitious company called JKHL Enterprises (JKHLE). In this paper, we focus on the banking division of JKHLE titled JKHL Bank.

The focus of the case study in this paper is the banking industry sector and how organizations can use SOA to construct solutions that improve top line growth, reduce costs, reduce operational risks, and improve customer experience. In this paper, we specifically focus on the Core Banking and Customer Care and Insight aspects of banking.

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