The IBM® Midmarket Software Buying and Selling Guide is tailored specifically to help the management and IT staff of small and midsized businesses evaluate how the IBM midmarket portfolio can provide simple and cost-effective solutions to common business problems.

Along with a midmarket customer focus, this IBM Redpaper™ publication is designed to help IBM teams and Business Partners be more effective in serving small and midsized businesses. We illustrate how IBM software for the midmarket can help businesses use the Web to reduce expenses, improve customer service, and expand into new markets. We cover the IBM software offering for the midmarket, which includes what the software does, the platforms it runs on, where to find more information, and how it can help your business become more profitable:

- IBM Business Partners often keep a printed copy of this guide in their briefcases for software references

- Customers can view this guide online and look up software-value messages and IBM product family offering comparisons

- IBM Sales Representatives can print parts of this guide as “leave-behinds” for customers, to give them extra collateral on midmarket software of interest

To make sure that you have the latest version of this guide, download it from this web address:

http://www.redbooks.ibm.com/abstracts/redp3975.html?Open

Chapter 1. Introduction to this guide

Chapter 2. IBM WebSphere

Chapter 3. IBM Lotus

Chapter 4. IBM Information Management

Chapter 5. IBM Tivoli

Chapter 6. IBM Rational

Appendix A. Additional product information

Appendix B. Technical and sales resources