The Migration Manager enables you to migrate configuration content from one production environment to another. The typical use is to migrate configuration content from a development environment to a test environment and then on to production for the Tivoli® process automation engine and its applications, such as IBM® Tivoli Change and Configuration Management Database (CCMDB) and IBM Tivoli Service Request Manager®. The goal of migration is to ensure that your production environment fully meets the needs of your users.

This IBM Redbooks® publication covers the most common migration use cases with the Migration Manager. Of course, these use cases are only a small subset of the possible migration scenarios that can be performed by the Migration Manager, but they were chosen to be representative of the capabilities of the Migration Manager.

In addition to these use cases, the book presents a migration strategy and a comprehensive chapter about troubleshooting possible migration problems when using the Migration Manager.

We strongly suggest that you read Chapter 1, "Migration strategy" on page 1 first before reading the other chapters. This chapter will give you a good foundation for all of the migration scenarios covered in the book.

This book will be a reference for IT Specialists and IT Architects working on migrating configuration content from one production environment to another using the Migration Manager.

Chapter 1. Migration strategy

Chapter 2. Migrating data dictionary

Chapter 3. Migrating security configuration data

Chapter 4. Migrating escalations

Chapter 5. Migrating applications and Start Centers

Chapter 6. Migrating workflows

Chapter 7. Migrating classifications

Chapter 8. Migrating service offering content

Chapter 9. Migrating a service catalog

Chapter 10. Common topics

Chapter 11. Troubleshooting

Appendix A. Additional material