This IBM® Redbooks® publication is a study guide for IBM Tivoli® Asset Management for IT V7.1 and is aimed at individuals who want to get an IBM Professional Certification for this product.

The IBM Tivoli Asset Management for IT V7.1 certification exam, offered through the Professional Certification Program from IBM, is designed to validate the skills required of technical professionals who work in the implementation of the IBM Tivoli Asset Management for IT V7.1 product.

This publication does not replace practical experience, and is not designed to be a stand-alone guide for any subject. Instead, it is an effective tool that, when combined with educational activities and experience, can be an extremely useful preparation guide for the exam.

For your convenience, we structure the chapters based on the sections of the Test 000-016: IBM Tivoli Asset Management for IT V7.1 Implementation, such as Assets, Inventory, and so on, so studying each chapter will help you prepare for one section of the exam.

Note that Test 000-017: Foundations of Tivoli Process Automation Engine is a prerequisite for IBM Certified Deployment Professional - IBM Tivoli Asset Management for IT V7.1 certification. To prepare for that test, refer to the IBM Redbooks publication "Certification Study Guide Series: Foundations of Tivoli Process Automation Engine", SG24-7763.

Chapter 1. Certification overview

Chapter 2. Assets

Chapter 3. Inventory

Chapter 4. Contracts

Chapter 5. Purchasing

Chapter 6. Resources

Chapter 7. Work Management

Chapter 8. Asset reconciliation

Chapter 9. Service Requests

Chapter 10. Other configuration options

Appendix A. Sample certification test questions