This IBM Redbooks publication provides detailed information about problem determination for various WebSphere products in a real-life scenario. It is a valuable resource of information for IT administrators, IT specialists and application developers.

Part 1, “Introduction” offers an explanation of how the book is organized and how it should be used for problem determination. It also provides details about the solution chosen for the book to better understand the environment and to provide a real-life scenario.

Part 2, “Problem Determination details” is the core of the whole book. This part starts with two chapters discussing problem determination tools, one chapter for the runtime environment (AIX) and one for the development environment (mainly WebSphere Studio Application Developer V5). The following chapters go into details about problems (symptoms) with each product: WebSphere Application Server Enterprise V5, WebSphere MQ V5.3 and WebSphere Business Integration Message Broker V5.

The “Appendixes” extend the book with problem determination tools on other platforms, mainly z/OS. It also provides insight into the methodology used for this book to document problems, tools and problem determination techniques.

Part 1. Introduction

Chapter 1. Introduction

Chapter 2. Guidelines for problem determination

Chapter 3. The eMerge business scenario

Part 2. Problem determination details

Chapter 4. Problem determination tools: runtime environment

Chapter 5. Problem determination tools: development environment

Chapter 6. WebSphere Application Server : plug-in

Chapter 7. WebSphere Application Server: base

Chapter 8. WebSphere Application Server Enterprise

Chapter 9. WebSphere Application Server Network Deployment

Chapter 10. WebSphere MQ

Chapter 11. WebSphere Business Integration Message Broker

Chapter 12. The back-end diagnostic overview

Appendix A. Problem determination tools: other platforms

Appendix B. Methodology