The ABCs of IBM® z/OS® System Programming is a 13-volume collection that provides an introduction to the z/OS operating system and the hardware architecture. Whether you are a beginner or an experienced system programmer, the ABCs collection provides the information you need to start your research into z/OS and related subjects. If you would like to become more familiar with z/OS in your current environment, or if you are evaluating platforms to consolidate your e-business applications, the ABCs collection serves as a powerful technical tool. .

This IBM Redbooks® publication, Volume 8, shows you how to:

- Adopt a systematic and thorough approach to dealing with problems and identifying the different types of problems

- Determine where to look for diagnostic information and how to obtain it

- Interpret and analyze the diagnostic data collected

- Escalate problems to the IBM Support Center when necessary

- Collect and analyze diagnostic data—a dynamic and complex process

- Identify and document problems, collect and analyze pertinent diagnostic data and obtain help as needed, to speed you on your way to problem resolution

The content of the volumes is as follows

Volume 1: Introduction to z/OS and storage concepts, TSO/E, ISPF, JCL, SDSF, and z/OS delivery and installation

Volume 2: z/OS implementation and daily maintenance, defining subsystems, JES2 and JES3, LPA, LNKLST, authorized libraries, SMP/E, Language Environment®

Volume 3: Introduction to DFSMS, data set basics storage management hardware and software, catalogs, and DFSMStvs

Volume 4: Communication Server, TCP/IP, and VTAM®

Volume 5: Base and Parallel Sysplex® , System Logger, Resource Recovery Services (RRS), global resource serialization (GRS), z/OS system operations, automatic restart management (ARM), Geographically Dispersed Parallel Sysplex™ (GDPS® )

Volume 6: Introduction to security, RACF, Digital certificates and PKI, Kerberos, cryptography and z990 integrated cryptography, zSeries® firewall technologies, LDAP, and Enterprise identity mapping (EIM)

Volume 7: Printing in a z/OS environment, Infoprint® Server and Infoprint Central

Volume 8: An introduction to z/OS problem diagnosis

Volume 9: z/OS UNIX System Services

Volume 10: Introduction to z/Architecture™ , zSeries processor design, zSeries connectivity, LPAR concepts, HCD, and HMC

Volume 11: Capacity planning, performance management, WLM, RMF™ , and SMF

Chapter 1. z/OS problem diagnosis fundamentals

Chapter 2. Problem resolution steps

Chapter 3. Common problem types

Chapter 4. Dump processing

Chapter 5. z/OS trace processing

Chapter 6. IPCS dump debugging

Chapter 7. z/OS Language Environment

Chapter 8. Debug and maintenance tools

Chapter 9. SDSF and RMF

Chapter 10. z/Architecture and addressing

Chapter 11. IBM Fault Analyzer for z/OS

Appendix A. IPCS tools and lab exercises

Appendix B. Using IPCS to diagnose abends

Appendix C. z/OS trace processing data

Appendix D. IPCS commands