In this IBM Redbooks publication, we describe and demonstrate how to implement enterprise performance insight. This is an initiative that has a primary focus on the integration of Business Process Management and Business Intelligence. With this capability, management has an enterprise-wide view of their business that can enable proactive business management.

We discuss the techniques, architectures, and processes used to define and implement such an environment. Among the specific techniques and technologies used are key performance indicators, process alerts, management dashboards, analytic applications, application integration, process modeling and monitoring, and real-time business intelligence. The products featured are DB2 UDB, DB2 Alphablox, WebSphere Information Integrator, WebSphere Portal, WebSphere Business Monitor, and WebSphere Business Modeler.

Performance insight is an element of a more global initiative called business innovation and optimization (BIO). With this, we can enable business performance management, an initiative for the effective use of people, processes, assets, and technology to proactively achieve business goals and measurements. It enables strategic alignment of business and technology, resulting in real-time access to data and continuous process and data flow, for proactive business management, and business goal attainment.

Chapter 1. Introduction

Chapter 2. Business innovation and performance optimization

Chapter 3. Performance Insight

Chapter 4. Business Process Management

Chapter 5. Business Intelligence

Chapter 6. Case study software components

Chapter 7. Performance Insight case study overview

Chapter 8. Performance Insight case study implementation

Appendix A. Portlet implementation code examples